Synetra is a State of Texas DIR vendor and a member of the Go DIRect program for Cisco Network, Networking Equipment, Networking Products and Services, Tele-Network Services as well as EMC Data Storage.
To view all Synetra contracts, please visit the Texas Go DIRect site by clicking here.
The Synetra Vendor ID is DIR-SDD-1385.
Pricing and DIR customer discount % off MSRP vary by contract.
To confirm authorized purchasing and customer eligibility, please click here.
Contact and Ordering Information
Don Campbell
8180 Lakeview Center
Odessa, TX 79765
Phone: 432-561-7220
Fax: 432-561-7201
Email: don@synetra.net
Dale Wesley
8180 Lakeview Center
Odessa, TX 79765
Phone: 432-561-7244
Fax: 432-561-7201
Email: dale@synetra.net
How to Place an Order:
1. Contact the Account Manager directly for assistance with quoting
2. Generate a Purchase Order, made payable to Synetra, Inc
3. Submit PO by email or fax to the Synetra, Inc representative
Returns
Due to Manufacturers' restrictions, Synetra reserves the right to refuse a product for return. Certain items such as software, special orders including distribution orders, refurbished equipment, and discontinued products are sold "as is" and cannot be returned. Returns, if possible, are subject to current manufacturer's policies and require a Return Merchandise Authorization (RMA) number in advance of the return. Returns without an RMA will be refused. COD shipments will be refused. If a returned product is not defective, Synetra reserves the right to assess a 10% restocking charge. Final acceptance of the return is conditional upon receipt of the product in "like new" condition with all parts, packing materials, seals and documentation intact. Synetra reserves the right to refuse a return which is not in "like new" condition.